This abbreviated version of the NATO Phonetic Alphabet really comes in handy for dealing with anyone over the phone. It is especially useful for dealing with tech support, where you may have to spell your name, account number, and sometimes street address.
| A | Alpha | J | Juliet | S | Sierra |
| B | Bravo | K | Kilo | T | Tango |
| C | Charlie | L | Lima | U | Uniform |
| D | Delta | M | Mike | V | Victor |
| E | Echo | N | November | W | Whiskey |
| F | Foxtrot | O | Oscar | X | X-Ray |
| G | Golf | P | Papa | Y | Yankee |
| H | Hotel | Q | Quebec | Z | Zulu |
| I | India | R | Romeo |
But there is a need for an update to some of these words.
- Sierra
- Mike
- Papa
Confusion is bound to set in over the phone when you say “S” as in “Sierra” and they think “but Ciara is spelled with a ‘C’, right?” Papa and Mike could just as easily be misheard.
How about something more contemporary:
- Social
- Media
- Profile
There, now that’s looking more like something today’s customer service rep would understand. Hell, let’s re-do the whole thing.
| A | Amazon | J | Jersey Shore | S | Social |
| B | Boxee | K | Kittens | T | |
| C | Craigslist | L | Last.fm | U | Ubuntu |
| D | Digg | M | Media | V | Verizon |
| E | Ebay | N | Netflix | W | Wikipedia |
| F | O | Onion | X | Xbox | |
| G | P | Profile | Y | Youtube | |
| H | Hulu | Q | Queer Eye | Z | Zillow |
| I | iPhone | R | Rickrolled |
So as much as I hate to mess with the original (Alpha Bravo Charlie sounds much more badass than Amazon Boxee Craigslist), I’m thinking the New Phonetic Alphabet (really trying hard not to say 2.0 here) is the best way to go.
However, I was stuck on several of the words above. Maybe you can offer some suggestions to replace Jersey Shore, Onion, Queer Eye, Ubuntu or any others you might not like. Leave your suggestion as a comment and I’ll consider putting it in.
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